CreateRoutingProfileRequest

import type { CreateRoutingProfileRequest } from "https://aws-api.deno.dev/v0.3/services/connect.ts?docs=full";

interface CreateRoutingProfileRequest {

DefaultOutboundQueueId: string;

Description: string;

InstanceId: string;

MediaConcurrencies: MediaConcurrency[];

Name: string;

Tags?: {

[key: string]: string | null | undefined;

} | null;

}

§Properties

DefaultOutboundQueueId: string

The default outbound queue for the routing profile.

Description: string

Description of the routing profile. Must not be more than 250 characters.

InstanceId: string

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

MediaConcurrencies: MediaConcurrency[]

The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.

Name: string

The name of the routing profile. Must not be more than 127 characters.

The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

Tags?: {

[key: string]: string | null | undefined;

} | null

One or more tags.