RoutingProfileQueueConfig
import type { RoutingProfileQueueConfig } from "https://aws-api.deno.dev/v0.3/services/connect.ts?docs=full";Contains information about the queue and channel for which priority and delay can be set.
interface RoutingProfileQueueConfig {
Delay: number;
Priority: number;
QueueReference: RoutingProfileQueueReference;
}§Properties
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Delay: number
[src]The delay, in seconds, a contact should be in the queue before they are routed to an available agent. For more information, see Queues: priority and delay in the Amazon Connect Administrator Guide.
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Priority: number
[src]The order in which contacts are to be handled for the queue. For more information, see Queues: priority and delay.
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QueueReference: RoutingProfileQueueReference
[src]Contains information about a queue resource.