Rule
import type { Rule } from "https://aws-api.deno.dev/v0.4/services/transcribeservice.ts?docs=full";
A rule is a set of criteria that you can specify to flag an attribute in your Call Analytics output. Rules define a Call Analytics category.
Rules can include these parameters: , , , and .
To learn more about Call Analytics rules and categories, see Creating categories for batch transcriptions and Creating categories for streaming transcriptions.
To learn more about Call Analytics, see Analyzing call center audio with Call Analytics.
§Properties
Flag the presence or absence of interruptions in your Call Analytics transcription output. Refer to for more detail.
Flag the presence or absence of periods of silence in your Call Analytics transcription output. Refer to for more detail.
Flag the presence or absence of specific sentiments in your Call Analytics transcription output. Refer to for more detail.
Flag the presence or absence of specific words or phrases in your Call Analytics transcription output. Refer to for more detail.