InterruptionFilter
import type { InterruptionFilter } from "https://aws-api.deno.dev/v0.4/services/transcribeservice.ts?docs=full";Flag the presence or absence of interruptions in your Call Analytics transcription output.
Rules using InterruptionFilter are designed to match:
- Instances where an agent interrupts a customer
- Instances where a customer interrupts an agent
- Either participant interrupting the other
- A lack of interruptions
See Rule criteria for batch categories for usage examples.
interface InterruptionFilter {
AbsoluteTimeRange?: AbsoluteTimeRange | null;
Negate?: boolean | null;
ParticipantRole?: ParticipantRole | null;
RelativeTimeRange?: RelativeTimeRange | null;
Threshold?: number | null;
}§Properties
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AbsoluteTimeRange?: AbsoluteTimeRange | null
[src]Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for an interruption. See for more detail.
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Negate?: boolean | null
[src]Set to TRUE to flag speech that does not contain interruptions.
Set to FALSE to flag speech that contains interruptions.
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ParticipantRole?: ParticipantRole | null
[src]Specify the interrupter that you want to flag. Omitting this parameter is equivalent to specifying both participants.
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RelativeTimeRange?: RelativeTimeRange | null
[src]Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for an interruption. See for more detail.