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Usage

import * as mod from "https://aws-api.deno.dev/v0.4/services/connectcases.ts?docs=full";

§Classes

ConnectCases

§Interfaces

BasicLayout

Content specific to BasicLayout type. It configures fields in the top panel and More Info tab of agent application.

BatchGetFieldRequest
BatchGetFieldResponse
BatchPutFieldOptionsRequest
BatchPutFieldOptionsResponse
CaseEventIncludedData

Details of what case data is published through the case event stream.

CaseFilter

A filter for cases. Only one value can be provided.

CaseSummary

Case summary information.

CommentContent

Represents the content of a Comment to be returned to agents.

CommentFilter

A filter for related items of type Comment.

Contact

An object that represents an Amazon Connect contact object.

ContactContent

An object that represents a content of an Amazon Connect contact object.

ContactFilter

A filter for related items of type Contact.

CreateCaseRequest
CreateCaseResponse
CreateDomainRequest
CreateDomainResponse
CreateFieldRequest
CreateFieldResponse
CreateLayoutRequest
CreateLayoutResponse
CreateRelatedItemRequest
CreateRelatedItemResponse
CreateTemplateRequest
CreateTemplateResponse
DeleteDomainRequest
DomainSummary

Object for the summarized details of the domain.

EventBridgeConfiguration

Configuration to enable EventBridge case event delivery and determine what data is delivered.

EventIncludedData

Details of what case and related item data is published through the case event stream.

FieldError

Object for errors on fields.

FieldFilter

A filter for fields. Only one value can be provided.

FieldGroup

Object for a group of fields and associated properties.

FieldIdentifier

Object for unique identifier of a field.

FieldItem

Object for field related information.

FieldOption

Object for field Options information.

FieldOptionError

Object for field Options errors.

FieldSummary

Object for the summarized details of the field.

FieldValue

Object for case field values.

FieldValueUnion

Object to store union of Field values.

GetCaseEventConfigurationRequest
GetCaseEventConfigurationResponse
GetCaseRequest
GetCaseResponse
GetDomainRequest
GetDomainResponse
GetFieldResponse

Object to store detailed field information.

GetLayoutRequest
GetLayoutResponse
GetTemplateRequest
GetTemplateResponse
LayoutConfiguration

Object to store configuration of layouts associated to the template.

LayoutContent

Object to store union of different versions of layout content.

LayoutSections

Ordered list containing different kinds of sections that can be added. A LayoutSections object can only contain one section.

LayoutSummary

Object for the summarized details of the layout.

ListCasesForContactRequest
ListCasesForContactResponse
ListDomainsRequest
ListDomainsResponse
ListFieldOptionsRequest
ListFieldOptionsResponse
ListFieldsRequest
ListFieldsResponse
ListLayoutsRequest
ListLayoutsResponse
ListTagsForResourceRequest
ListTagsForResourceResponse
ListTemplatesRequest
ListTemplatesResponse
PutCaseEventConfigurationRequest
RelatedItemContent

Represents the content of a particular type of related item.

RelatedItemEventIncludedData

Details of what related item data is published through the case event stream.

RelatedItemInputContent

Represents the content of a related item to be created.

RelatedItemTypeFilter

The list of types of related items and their parameters to use for filtering.

RequiredField

List of fields that must have a value provided to create a case.

SearchCasesRequest
SearchCasesResponse
SearchCasesResponseItem

A list of items that represent cases.

SearchRelatedItemsRequest
SearchRelatedItemsResponse
SearchRelatedItemsResponseItem

A list of items that represent RelatedItems.

Section

This represents a sections within a panel or tab of the page layout.

Sort

A structured set of sort terms.

TagResourceRequest
TemplateSummary

Template summary information.

UntagResourceRequest
UpdateCaseRequest
UpdateFieldRequest
UpdateLayoutRequest
UpdateTemplateRequest

§Type Aliases

CommentBodyTextType
DomainStatus
FieldNamespace
FieldType
Order
RelatedItemType
TemplateStatus