Reference

import type { Reference } from "https://aws-api.deno.dev/v0.3/services/connect.ts?docs=full";

A link that an agent selects to complete a given task. You can have up to 4,096 UTF-8 bytes across all references for a contact.

interface Reference {

Value: string;

}

§Properties

The type of the reference. Only URL type can be added or updated on a contact.

Value: string

A valid value for the reference. For example, for a URL reference, a formatted URL that is displayed to an agent in the Contact Control Panel (CCP).