HistoricalMetricName

import type { HistoricalMetricName } from "https://aws-api.deno.dev/v0.3/services/connect.ts?docs=full";

The historical metric names.

type HistoricalMetricName =

| "CONTACTS_QUEUED"

| "CONTACTS_HANDLED"

| "CONTACTS_ABANDONED"

| "CONTACTS_CONSULTED"

| "CONTACTS_AGENT_HUNG_UP_FIRST"

| "CONTACTS_HANDLED_INCOMING"

| "CONTACTS_HANDLED_OUTBOUND"

| "CONTACTS_HOLD_ABANDONS"

| "CONTACTS_TRANSFERRED_IN"

| "CONTACTS_TRANSFERRED_OUT"

| "CONTACTS_TRANSFERRED_IN_FROM_QUEUE"

| "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE"

| "CONTACTS_MISSED"

| "CALLBACK_CONTACTS_HANDLED"

| "API_CONTACTS_HANDLED"

| "OCCUPANCY"

| "HANDLE_TIME"

| "AFTER_CONTACT_WORK_TIME"

| "QUEUED_TIME"

| "ABANDON_TIME"

| "QUEUE_ANSWER_TIME"

| "HOLD_TIME"

| "INTERACTION_TIME"

| "INTERACTION_AND_HOLD_TIME"

| "SERVICE_LEVEL"

§Type