Information about the contact channel that Incident Manager uses to engage the contact.

A personal contact or escalation plan that Incident Manager engages during an incident.

The method that Incident Manager uses to engage a contact.

The details that Incident Manager uses when trying to engage the contact channel.

The contact that Incident Manager is engaging during an incident.

Information about when an on-call shift begins and ends.

Incident Manager reaching out to a contact or escalation plan to engage contact during an incident.

Details about when an on-call rotation shift begins or ends.

Information about on-call rotations that recur monthly.

Incident Manager engaging a contact's contact channel.

Information about the stages and on-call rotation teams associated with an escalation plan or engagement plan.

Information about contacts and times that an on-call override replaces.

Records events during an engagement.

Information about when an on-call rotation is in effect and how long the rotation period lasts.

Information about the engagement resolution steps. The resolution starts from the first contact, which can be an escalation plan, then resolves to an on-call rotation, and finally to a personal contact.

Information about a rotation in an on-call schedule.

Information about an override specified for an on-call rotation.

Information about a shift that belongs to an on-call rotation.

Information about overrides to an on-call rotation shift.

A set amount of time that an escalation plan or engagement plan engages the specified contacts or contact methods.

A container of a key-value name pair.

The contact or contact channel that's being engaged.

A range of between two set times

Information about rotations that recur weekly.