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GoogleCloudDialogflowV2AgentCoachingInstruction

import type { GoogleCloudDialogflowV2AgentCoachingInstruction } from "https://googleapis.deno.dev/v1/dialogflow:v3.ts";

Agent Coaching instructions that customer can configure.

interface GoogleCloudDialogflowV2AgentCoachingInstruction {
agentAction?: string;
condition?: string;
displayDetails?: string;
displayName?: string;
systemAction?: string;
}

§Properties

§
agentAction?: string
[src]

Optional. The action that human agent should take. For example, "apologize for the slow shipping". If the users only want to use agent coaching for intent detection, agent_action can be empty

§
condition?: string
[src]

Optional. The condition of the instruction. For example, "the customer wants to cancel an order". If the users want the instruction to be triggered unconditionally, the condition can be empty.

§
displayDetails?: string
[src]

Optional. The detailed description of this instruction.

§
displayName?: string
[src]

Optional. Display name for the instruction.

§

Output only. Duplication check for the AgentCoachingInstruction.

§
systemAction?: string
[src]

Optional. The action that system should take. For example, "call GetOrderTime with order_number={order number provided by the customer}". If the users don't have plugins or don't want to trigger plugins, the system_action can be empty