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Escalation

import type { Escalation } from "https://googleapis.deno.dev/v1/cloudsupport:v2.ts";

An escalation of a support case.

interface Escalation {
justification?: string;
reason?:
| "REASON_UNSPECIFIED"
| "RESOLUTION_TIME"
| "TECHNICAL_EXPERTISE"
| "BUSINESS_IMPACT";
}

§Properties

§
justification?: string
[src]

Required. A free text description to accompany the reason field above. Provides additional context on why the case is being escalated.

§
reason?: "REASON_UNSPECIFIED" | "RESOLUTION_TIME" | "TECHNICAL_EXPERTISE" | "BUSINESS_IMPACT"
[src]

Required. The reason why the Case is being escalated.