TranscriptFilter
import type { TranscriptFilter } from "https://aws-api.deno.dev/v0.3/services/transcribeservice.ts?docs=full";
Matches the output of the transcription to either the specific phrases that you specify, or the intent of the phrases that you specify.
§Properties
A time range, set in seconds, between two points in the call.
If TRUE
, the rule that you specify is applied to everything except for the phrases that you specify.
Determines whether the customer or the agent is speaking the phrases that you've specified.
An object that allows percentages to specify the proportion of the call where you would like to apply a filter. For example, you can specify the first half of the call. You can also specify the period of time between halfway through to three-quarters of the way through the call. Because the length of conversation can vary between calls, you can apply relative time ranges across all calls.
Matches the phrase to the transcription output in a word for word fashion. For example, if you specify the phrase "I want to speak to the manager." Amazon Transcribe attempts to match that specific phrase to the transcription.