SeverityLevel
import type { SeverityLevel } from "https://aws-api.deno.dev/v0.3/services/support.ts?docs=full";
A code and name pair that represents the severity level of a support case. The available values depend on the support plan for the account. For more information, see Choosing a severity in the Amazon Web Services Support User Guide.
§Properties
The code for case severity level.
Valid values: low
| normal
| high
| urgent
| critical
The name of the severity level that corresponds to the severity level code.
Note:
The values returned by the API are different from the values that appear in the Amazon Web Services Support Center.
For example, the API uses the code low
, but the name appears as General guidance in Support Center.
The following are the API code names and how they appear in the console:
- low
- General guidance
- normal
- System impaired
- high
- Production system impaired
- urgent
- Production system down
- critical
- Business-critical system down
For more information, see Choosing a severity in the Amazon Web Services Support User Guide.